Dynamics 365
Sales capabilities

Capabilities
- Connect through hybrid selling
- Instantly bring in your experts
- Be productive from anywhere

Connect sellers with customers through their preferred communication channels with Microsoft Teams and Dynamics 365 Sales.
- Replace intuition with insights
- Take action seamlessly
- Get notified about deal risks
- Improve account relationships

Streamline sales cycles through suggested next best actions, focusing on the highest-priority activity with the best propensity to close.
- Gain visibility across the entire sales cycle
- Spotlight potential strengths and weaknesses
- Focus on what matters

Analyze individual and collective pipelines for accurate forecasts through automated insights.
- Enable guided selling with in-the-moment insights
- Quickly onboard new sellers
- Easily implement best practices through a single collaboration platform

Coach sellers with real-time insights about customer emotion, competitive market, sentiment, and priorities in phone calls.
What's New

The Sales mobile app is now generally available
See how the intuitive, mobile-optimized experience enables selling on the go.

Sales accelerator is now generally available
Find out how the sales accelerator capability brings digital scalability within reach.