Dynamics 365 for Retail
Retailers run fast-moving stock across stores, online and wholesale channels on thin margins. Dynamics 365 connects point of sale, e-commerce, inventory and finance so you can see stock and trading performance across every channel in one place.
Typical challenges
Multi-channel stock
One view of stock across stores, warehouse and online so you stop overselling and double-handling.
Pricing and promotions
Campaign, discount and loyalty pricing applied consistently across every channel.
Replenishment
Demand-led replenishment by store and by line, with seasonality and lead times taken into account.
Margin visibility
Landed cost, markdown and margin by product, category and channel.
Customer experience
Orders, returns, exchanges and click-and-collect handled the same way in store and online.
Store operations
Till, cash management and daily reconciliation without spreadsheets.
How Dynamics 365 helps
We configure Dynamics 365 around the way your retail operation actually runs, rather than asking your team to work around the software.
- Single product catalogue and stock across stores, warehouse and web
- Point of sale and e-commerce orders in the same system as finance
- Promotion, discount and loyalty pricing rules
- Store replenishment and purchase planning
- Returns, exchanges and click-and-collect processes
- Barcode-driven stock counts and transfers
- Sales, margin and stock reporting by store, channel and category
Want to see this in your business?
Book a free consultation and we will walk through how Dynamics 365 would fit your processes.