Annual Maintenance Contract (AMC)
Annual maintenance contracts that keep your Microsoft applications running after go-live — with a support team available across geographies.
What support can cover
Support packages are scoped around your environment, users and the applications you run. Typical scope includes:
Application support
Day-to-day help with issues, errors and questions from your users.
Updates & releases
Planning and applying platform updates so you stay on a supported version.
Enhancements
Small changes, new reports and configuration work delivered against agreed hours.
Integrations & data
Keeping interfaces, imports and reporting running as your business changes.
User enablement
Refresher training and guidance for new joiners and new processes.
Health checks
Periodic reviews of performance, configuration and unused functionality.
How it works
- We review your systems, users and the level of cover you need
- You get a package scoped to that — not a fixed one-size list
- A named team handles your requests, with availability across geographies
- Usage and open items are reviewed with you regularly
- Scope can be adjusted as your business and systems change
Need support for your existing system?
Tell us what you run and how your users work, and we will put together a support proposal.